Person holding a paddle and a can of 'Focus Upgraded' on a sports court.

Support

Contact Us

We're here to help! If you have any questions about Neurona products or the Neurona app, please reach out to our support team.

Email: support@getneurona.com
Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

App Support

The Neurona app is designed to help you track and optimize your mental performance alongside our focus drink lineup. For app-related issues, please contact us at support@getneurona.com and include your device type, operating system version, and a description of the issue.

Frequently Asked Questions

What is the Neurona app?

The Neurona app is a mental performance tracking tool that works alongside our line of focus drinks. It helps you log your daily focus sessions, monitor energy levels, and track cognitive performance over time.

Is the Neurona app free?

The Neurona app is free to download. Please refer to the app listing for the most current pricing details.

What devices support the Neurona app?

The Neurona app is available on iOS (iPhone and iPad). Coming soon to Android devices. Please visit your device's app store for the latest compatibility information.

How do I create an account?

Download the Neurona app from the App Store or Google Play, open the app, and follow the on-screen instructions to create your free account using your email address.

How do I delete my account?

To request account deletion, please email support@getneurona.com with the subject line "Account Deletion Request." We will process your request within 7 business days and permanently delete your data in accordance with our Privacy Policy.

What are Neurona focus drinks?

Neurona focus drinks are specially formulated beverages designed to support mental clarity, concentration, and cognitive performance. Each product contains a blend of ingredients selected to help you stay sharp and focused throughout the day.

Where can I buy Neurona products?

Neurona products are available through our website at getneurona.com, select retail partners and Amazon.com. Follow us on Instagram to stay up-to-date with product launches.

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on the carrier's website to monitor your delivery status.

What is your return policy?

If you are not satisfied with your purchase, please contact us within 30 days of receiving your order at support@getneurona.com and we will work with you to resolve the issue.

Privacy & Data

We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.